The FAQ section contains answers to frequently asked questions. If you cannot find the information you are looking for, please contact us.
*Please note that our office and production facilities will be closed for the holiday period from December 24 to January 6, 2020 inclusively. Our elves deserve a nice period of rest, they worked very hard this year. As far as orders are concerned, we are doing everything in our power to limit additional delays.*
Customer service hours:
Monday to Thursday: 9 a.m. to 4 p.m. EST
Friday: 9 a.m. to 2:30 p.m. EST
Please complete the form below and we will get back to you as soon as possible – usually within 24 to 48 hours.
Our production center and administrative office (visit by appointment only, no inventory available on site) is located at :
Blainville, QC, Canada, J7C oK1
If you have any questions, it is best to contact us by email.