The FAQ section contains answers to frequently asked questions. If you cannot find the information you are looking for, please contact us.
**Please note that we are closed for 2 weeks (from August 3 to 14, 2020), the team is working very very hard, so a holiday is in order! These days do not count as working days, but we’re working hard to reduce the impact of those 2 weeks in our lead time.**
Customer service hours:
Monday to Thursday: 9 a.m. to 4 p.m. EST
Friday: 9 a.m. to 2:30 p.m. EST
Please complete the form below and we will get back to you as soon as possible – usually within 24 to 48 hours.
Our production center and administrative office (visit by appointment only, no inventory available on site) is located at :
Blainville, QC, Canada, J7C oK1
If you have any questions, it is best to contact us by email.