Here is a video explaining each of the steps to create the personalized clothing of your dreams!
I would like to have a unique design. Is that possible?
Yes, absolutely! You can simply email us the information. Please include as much information as possible in your request (products, colours, style, logos, references, etc.). We can then start the process of creating unique products for you or your group. Once you have approved the visual, we will produce it for you!
I have never taken body measurements and I do not know how to proceed. What do I do?
This is not a problem. When you order, we guide you through each step with visual aids and explanations. No experience is required. Just take your time and apply yourself. To make it easier, it is best to have two people to take measurements.
I do not have a flexible measuring tape. Can I use a construction-style measuring tape?
You can use a rope or string to replace the flexible measuring tape. You just have to take the measurements with the rope and flatten out the rope segment that was used against your measuring tape.
Why do you ask me my usual size, when you make custom clothes?
We simply use the usual size information as a reference and validation of your body measurements. We are avoiding mistakes.
Can I use an image, a photo or a logo?
Yes, it is possible to import visuals into our personalization platform. You must have the rights to use the elements used. We do not produce any clothing that uses trademarks illegally. If you have sponsors or use the logos with the permission of the owner, you must simply provide us with proof that they have given permission to use them.
I want to change the colour in the personalization module, but the option is not available for this piece. Is this normal?
There are some products in which certain parts cannot be modified, for example, an image or a gradient that is too complex to modify on the site. You can contact us by email and we can evaluate the feasibility of your request as soon as possible.
I like shorts shorter or longer. Can I choose?
Yes, you will have an option on the length when creating your product. Just tell us your preference and we will produce it as ordered.
I like the fit tighter or looser. Can I choose?
Yes, you will have an option on the fit when creating your product. Just tell us your preference and we will produce it as ordered.
Please help me. I didn’t find the answer to my question.
